Our Team

Our motto "Service is our Success" is backed by the most travelled team of consultants in Canberra.

Charles de Angelis  

Charles de Angelis

Charles de Angelis has 40 years travel experience, is of Italian origin, passionate about Italy and frequently escorts tours to Italy. He now specialises in group travel and school trips. He can be contacted directly on

Pauline Neiass 

Pauline Neiass

Pauline is Civic's Travel Manager and she has over 30 years experience in the Travel Industry working here and in the UK. In this time she has travelled extensively in Europe and have also visited the USA, Caribbean, Asia and Dubai.

Pauline is the person to speak to about cruising - she loves it - and her top tip is related to cruising... Please make sure you take out travel insurance when cruising, even if it is only domestic cruising. You don’t want to be stuck with a huge bill, if you fall ill on board or have to be airlifted off for any reason. 

Her bucket-list item yet to be ticked off, is meeting "the rellies" (mountain gorillas) in Uganda.

Pauline's direct e-mail is:

Claus Dirnberger  

Claus Dirnberger is Austrian by origin and has travelled widely throughout the world. He has travelled extensively across Africa, the Pacific and Europe, and actually organises group tours to Africa, including Rwanda and Uganda to see the gorillas.

Claus' top tip! To enable your baggage being checked through to your final destination, always make sure you book your domestic flights with us at the same time as your international flights. 

If Safaris , the ‘Pacific Way’ or Continental Europe are on your to do list  speak to Claus!

Simply fill out the form below and one of our agents will be in touch with you shortly!