TRAVELLERS CHOICE LIMITED ACN 121 496 900
PRIVACY POLICY
At Travellers
Choice, we understand that you care how your personal information is
handled and we appreciate your trust that we will do so carefully and
sensibly and in compliance with the Australian National Privacy
Principles of the Privacy Act 1988.
This statement of our privacy policy has been prepared because we
recognise that our clients may have concerns about their privacy and
confidentiality whilst dealing with us.
PURPOSE OF THE POLICY
This policy
statement outlines how Travellers Choice collects personal or sensitive
information in its dealings with clients and other members of the
public, including users of our website, and how we manage that
information.
INFORMATION WE COLLECT
We will regularly
collect personal information including your name, address, phone number,
fax number or email address, and credit card details, as well as the
details of your assets and financial affairs that you provide us in
connection with our provision of services to you.
Other information that may be collected from time to time if required
includes passport number, concession card number, driver's license
number and tax file number.
REASON FOR COLLECTION
This information
will routinely be collected in order to assist us in providing products
or services or fulfilling enquiries or requests.
The information collected is to identify the individual, the products
and services that Travellers Choice is to provide, and where requested
to assess an application for credit and to monitor such credit facility
provided and where necessary to assist in the recovery of any debt.
For these and
related purposes Travellers Choice may disclose personal information to
trade insurers, other suppliers, credit reporting agencies, debt
collecting agencies, cheque guarantee providers, other organisations
involved in Travellers Choice's business practices, an individual's
representative and as required by law.
We may also from time to time use that information for purposes of
conducting direct marketing to promote our products and services,
surveying interest in other products and services, sending invitations
to educational or social functions or for purposes of disseminating
information which we think may be of interest to our clients and
contacts.
If you are an applicant for employment, in addition to the above
category of information, we may need to collect other personal
information relevant to your application. Should your application be
unsuccessful we may retain your information so that we may contact you
should another employment opportunity arise.
If you do not consent to Travellers Choice using and disclosing personal
information in this manner then please contact us in the manner
described below. However, in the absence of your consent, Travellers
Choice will not be able to provide you with the full range of products
and services.
USE AND DISCLOSURE OF PERSONAL INFORMATION:
Your personal
information will only be used for these purposes and will not be shared,
sold or given to any third parties, unless required or authorised under
the exemptions set out in the Privacy Act.
CONSEQUENCES OF NON-DISCLOSURE OF PERSONAL INFORMATION:
If you choose not
to provide Travellers Choice with the personal information as requested
we may not be able to provide you with the full range of our products
and services.
QUALITY OF PERSONAL INFORMATION:
Travellers Choice's
aim is to ensure that your personal information is accurate, complete
and up-to-date. To assist us with this, please contact us if any of the
personal information you have provided changes and we will use all
reasonable efforts to update the data.
PERSONAL INFORMATION SECURITY:
Travellers Choice
is committed to keeping secure the data you provide us and we will take
all reasonable precautions to protect your personal information from
loss, misuse, modification or disclosure.
We generally do not contract out data storage or processing functions.
If Travellers Choice does contract out, we take measures to ensure the
confidentiality of the information is protected.
Travellers Choice
will retain the personal information for so long as is reasonably
necessary for its purposes but we will destroy or permanently remove the
identifying features of personal information if it is no longer needed.
ACCESS TO PERSONAL INFORMATION:
You can request us to provide access to the personal information that we
hold about you. To request access please contact us using the details
provided below.
EMAIL:
Personal
information in email we receive from you, including email addresses,
will only be used for the purposes given and are subject to the
conditions set out in this privacy statement. However, communications
over the Internet are inherently insecure. Sending personal information
in an email remains entirely at your own risk and Travellers Choice will
not be responsible for any unauthorised use of this information by
third parties.
VISITING OUR WEBSITE:
We may collect
information on website activity, such as the number of visitors, the
number of pages viewed, navigation patterns, what systems users have and
the date and time of visits. This information is collected for
statistical purposes only and will not be used to identify you.
The Travellers Choice website may contain links to third-party websites.
Please take note that Travellers Choice is in no way responsible for
the privacy practices on these sites.
CONTACTING US:
If you have any
questions about this privacy statement, the privacy practices of
Travellers Choice, or you wish to make a complaint, please do so in
writing to:
The Privacy Officer
Travellers Choice
Ground Floor
130 Royal Street
East Perth
Western Australia 6004
Telephone +61 (08) 9223 6500
Fax +61 (08) 9223 6501
Email admin@travellerschoice.com.au
Travellers Choice
reserves the right to change is privacy policy at any time. It is
advisable to review this privacy statement periodically for changes.
Further information on the Privacy Act and the National Privacy
Principles can be found on the Australian Commissioner's website at:
www.privacy.gov.au 
